Desktop Support

No, we don’t have cute black and white cars, but we can help you with your business’ desktop support needs. And we don’t claim to be geeks because, well, we don’t think you need a geek. We think you need an experienced technician who speaks plain English and can understand business processes and needs.

If you need a 24/7/365 call center, we can provide that. If you need on-site support, we can get there quickly. And, through the use of GoToMeeting remote control software, we can resolve many problems over the phone, speeding your time to resolution.

You can retain us for ongoing support, buy one of our packages, or call us up for just a buck a minute (10 – 5 Central Time, M-F, no holidays, 15-minute minimum).

StratVantage can help you:

Eliminate or Recover from Viruses

  • Identify and terminate all types of viruses, worms, and trojans
  • Identify and disable spyware such as keystroke loggers, adbots, and other malware
  • Install antivirus, anti-spam, and anti-spyware protection
  • Educate your users regarding safe computing practices and virus prevention

Tune Your PCs for Optimum Performance

  • Configure your PC for optimal DSL, Cable modem, or other Internet performance
  • Weed out unnecessary startup programs
  • Defragment your hard drives
  • Identify network bottlenecks
  • Eliminate unnecessary Windows registry keys and settings
  • Reinstall operating system or applications to improve performance
  • Restore your system’s settings to an earlier time
  • Adjust your monitor and video card resolution for maximum performance

Ensure Your PCs Are Operating Securely

  • Install antivirus software
  • Install personal firewall software
  • Install server-based or PC-based anti-spam software
  • Perform a security audit for your PC and/or your network

Here are some examples of hardware and software we can support :

StratVantage can help

StratVantage’s resources are experienced in desktop and network support. We use seasoned professionals, not kids just out of community college, and that means our associates have been around the block enough to understand your problems and help you resolve them quickly so you can get back to business.

We’ve worked with companies of all sizes, from the Fortune 15 to startups. Our desktop and networking support resources stand ready to help your company whenever and wherever you want them. Contact us today to see how your company can master technology and turn it into a competitive advantage.

Helping Successful Companies Make Winning Technology Decisions™